First, open up the sound properties and go to the playback tab and make sure the volume is not set to low. If it is set low go ahead and adjust. If it is not set to low try restarting your computer and see if that fixes the problem. If restarting doesn’t work you will want to make sure there is no foreign object such as a thumb drive or mobile phone in one of your USB ports as this can cause the sound to be low.
Restart the Laptop
For the most part, this step won’t fix your laptop sound instantly, and it may not even fix it completely, but it should get you back on track to having usable sound.
The Sound Device of Your Laptop Will Stop Working
It’s almost a given at this point, so I don’t feel the need to elaborate on this. If your laptop suddenly went from hearing music to having virtually no sound output, you will want to restart your laptop.
Open up your laptop’s shutdown process, usually located in your Taskbar or Control Panel. In the Taskbar, right-click the Power button and then choose “Shutdown.” This will force your laptop to shut down without reopening it, and will also bring up the Power options on your keyboard.
Adjust the Volume
Note that the laptop volume settings usually vary from laptop to laptop, and some laptops are set up differently than others. You can’t adjust the laptop volume settings in Windows (despite what you might have heard). You can only change the computer volume.
Anywhere you’re normally going to turn the laptop volume up or down should do the trick.
Close all other running programs.
Close the pop-up desktop
Close any programs you’re running in your browser that sound like they’re playing music
If you do have software installed that is playing the pop-up desktop and the game sounds, close that first. You won’t be able to hear the game at all unless you have that player window open.
Check for Drivers
In Windows you can find the sound card drivers by searching for them in the Control Panel > Programs > System > Driver Manager > Audio.
If the sound card is sound out of date, it could be that it needs an update, or there might be a problem with the sound card itself.
Check the manufacturer’s support page
If you’re experiencing issues and your problem has a common cause, check whether you can get a replacement from your laptop’s manufacturer or system provider.
You can find a list of manufacturers’ support pages here:
If you find no workaround and the problem persists after a couple of days, you can try tracking down the source of the problem with your experimentation.
Update Laptop’s Firmware
Have you got a Dell laptop? You should have heard the word “firmware” somewhere in there.
Well, it turns out that Dell or (more likely) Microsoft updates their firmware for a reason. It was time for them to do so, and you’ll find a reason in the Software Update section of your laptop’s settings.
They could have done this for several reasons. In short, if you’re experiencing some sound issues with your computer, or you want to do something you can’t do on your own, you can update it.
To Update it, just open your laptop’s laptop Settings and click “Update & Security”. Now, click on “Change or Update my computer,” and select “About This PC”. Then, find “Software” and click on it. Now, check the box for “Automatically refresh my computer” and check the box for “Check for new firmware”.
Many of the problems that arise with laptops are due to the cumulative effect of dirt on the fans. We have two laptops in this office, and both have issues with the sound being low. We have solved this problem by opening up the back of both laptops and cleaning out the dust. This seems to have fixed the problem.